AGB's

General terms and conditions of business

1. Scope

1.1 For all mutual claims arising from and in connection with a

Contract conclusion between the customer and Gailtaler-Futterstube always applies these

General Terms and Conditions in their

version valid at the time of the respective contract conclusion.

1.2 In the event of a conflict, the following order of priority shall apply between the provisions:

1. these General Terms and Conditions

2. legal regulation.

2. Delivery

Gailtaler-Futterstube concludes contracts with customers who are natural persons with full legal capacity,

who have reached the age of 18 and are resident in

Austria or a member state of the European Union (hereinafter

referred to as "Customers").

3. Conclusion of contract/right of withdrawal

3.1 The contract is concluded by declaration of acceptance or actual

Delivery of the ordered goods. Should Gailtaler Futterstube subsequently

recognize that there is an error in the information

about a product, a price or availability

has crept in, the Gailtaler Futterstube will offer its customers

The customer can cancel the order under the

confirm the modified conditions again. Otherwise, the Gailtaler Futterstube

entitled to withdraw from the contract if the contract has already been accepted.

3.2 Every consumer can within 14 days after receipt of the goods by

Sending a written declaration of withdrawal from the closed

To do so, it is sufficient if the declaration of withdrawal

is sent within this period (the date of the

The customer is obliged to return the goods immediately

Goods verifiably obliged. The return shipping costs (postage) are to be borne by

The customer can also exercise his right of withdrawal by

that he returns the goods within 14 days of receipt without giving

of reasons. To meet the deadline

In this case, it is sufficient that the goods were demonstrably dispatched on time.

Prerequisite for this form of exercising the right of withdrawal by

simple return of the goods is that the goods are not damaged or

is clearly used and the return is sufficiently stamped

The risk of return and its proof lies with the

Customers. In case of withdrawal by the customer (by express

declaration or simply returning the goods), Gailtaler Futterstube will immediately refund the purchase price already paid - packaging and shipping costs will not be refunded. If the order is placed on open account, a credit will be made to the customer's account.

3.3 Availability reservation: If Gailtaler Futterstube discovers after conclusion of the contract that the ordered goods are no longer available, Gailtaler Futterstube can withdraw from the contract. Gailtaler Futterstube will refund any payments already received to the customer immediately after Gailtaler Futterstube withdraws from the contract. If the order is placed on open account, the customer's account will be credited.

4. Delivery

4.1 Delivery of the goods takes place at the customer’s expense and risk.

Deliveries within Austria: Shipping costs will be charged according to the effort involved.

Deliveries outside Austria, but within the EU:

Shipping costs will be charged according to the effort involved.

4.2 Delivery times are non-binding unless they have been expressly declared as binding in writing.

4.3 If a special shipping method is required, this must be specified precisely when ordering.

5th Prize

5.1 If Gailtaler Futterstube has made an error or made an incomplete product or price information, we reserve the right to make corrections. In such a case, Gailtaler Futterstube will inform the customer of the new information immediately after identifying the error or change. The customer can then either confirm the order again or Gailtaler Futterstube can withdraw from the contract.

5.2 All prices on our website include

VAT. Should the VAT rate change,

a corresponding price change.

5.3 The prices indicated on the homepage only apply to orders placed via e-commerce.

5.4 For technical reasons, it is possible that the

Prices shown in the product catalogue differ from those in the shopping cart.

The binding price is shown in the

Shopping cart. If, contrary to expectations, there is an error in the shopping cart or

Incompleteness in the price information has crept in,

We reserve the right to make corrections.

5.5 If a customer defaults on payment, he shall be entitled to compensation

appropriate rates for reminder and collection fees applicable at the time

The customer expressly agrees that in case of

In case of default of payment by our company the name (including

previous names), gender, address, occupation, open

Balance and reminder data to the authorized debt collection agency

be transmitted.

6. Terms of payment

We only deliver against advance payment or cash on delivery.

Cash on delivery: You pay the shipping costs when you receive the shipment.

Cash on delivery amount to the post office. The post office will also collect

Cash on delivery amount a deposit fee in the amount of the currently valid

Postal rates. This amount is transferred by us to the Austrian Post

passed on.

7. Retention of title

Gailtaler Futterstube reserves title to all goods delivered to a customer until final and complete payment of the delivered goods.

8. Warranty

8.1 The customer must inspect the goods immediately after receipt of delivery

completeness or any defects and to report them at the latest

within one week of receipt.

8.2 In case of incomplete delivery, additional items will be delivered immediately.

9. Data protection

Gailtaler Futterstube ensures that the

Customer data arising from orders are only used in connection with the

Processing of the order collected, processed, stored and used

The customer grants Gailtaler Futterstube

Information material for advertising purposes in writing but also in the form of a

Newsletters. If the customer consents to the use of data by Gailtaler Futterstube,

as well as the sending of oa

If you do not wish to receive information material, the customer is entitled to

Use can be objected to at any time by sending a short, informal message.

10. Choice of law

10.1 The legal relationships between Gailtaler Futterstube

and customers as well as the respective terms and conditions

Austrian law applies. The application of the

UN Convention on Contracts for the International Sale of Goods of

11.04.1988 is excluded.

11. Miscellaneous

11.1 The place of performance for payments and deliveries is the registered office of Gailtaler Futterstube.

11.2 Should any provision of this Agreement be invalid in whole or in part

not be legally effective or later lose their legal effectiveness,

the validity of the contract shall not be affected thereby

In this case, the parties undertake to

to agree on an effective regulation which, insofar as

legally possible to achieve the objective pursued by the ineffective regulation

economic purpose, taking into account the provisions of this contract for

closest to the interests of the parties expressed.

The same applies if the contract contains a provision not agreed between the parties.

has a foreseeable gap.

11.3 The customer may only assign his rights to Gailtaler Futterstube with its written consent.

11.4 The exclusive place of jurisdiction is Hermagor.

Gailtaler Futterstube

Christa Valentin,Siebenbrünn1,9615 Görtschach,Austria,Info@gailtaler-futterstube.at